1. Purchase package from above
2. Send us your performance (YouTube link, SoundCloud link, DropBox link, etc.)
3. We will notify you by email that we have received your link/download.
4. You will receive your critique within seven days for Bronze Package, ten days for Gold Package and 14 days for the Ultimate Package.

Attention: The days remaining for the e-mailling of your critique to you, start with the receipt of your performance by us; It does not start with the receipt of your payment. 

You will receive your critique in PDF format within seven (7) days from the receipt of your performance. We will send your critique on the Email address that you have provided when you made your purchase.

Depending on your chosen package, you will receive the One (1) monthly practising-plan by Email on the same day with your critique, and the copy of Scenes From A Child's Mind on the physical address that you have provided when you made your purchase. The time for the receipt of the book can vary depending on postal services and location of your specified physical address. 

No, our packages do not require a recurring payment. All our packages require a one-time payment only.

As soon as you choose your desired package, you will then be directed in your checkout page to make payment with Paypal. Your payment with PayPal will be instantaneous.

We only accept Paypal. (Your payments details are not stored with us).

The security of your payment information is of utmost importance to us.

We never receive your credit card information.

We use PayPal that is PCI compliant. Read here what is PCI compliance.

A refund can be processed only under the following conditions:

• You can request a full refund very easily if you have not sent your performance to us and up to 60 days of your payment. Here's an example:  If you made your purchase on Monday the 1st of July but have not sent your performance to us by the 17th of August, you can just write to us, and we will immediately refund your purchase - with no questions asked.
• However, you cannot be refunded if 60 days have passed from the date of your purchase, even if you have not sent us your performance by then.

We think this is a very reasonable and generous refund policy that put your mind at rest.

Of course, as per our normal REFUND & RETURN and other POLICIES we do not refund any purchases once they have been dispatched digitally or otherwise to our customers.